This was my first 3rd and this one was the worst so far. The 'everything' was so messed up. Plus, I purchased a $400.00 photo package and there was no credit to purchase the photos on the CDs and one of the CDs were damaged, unable to be used. I emailed the company but they didn't reply the email
until really late, saying that they can't do nothing bout it because the time limit is up. what the hell? I can promise you, I won't be purchasing another cruise from this damned cruise line.
The refurb of the Voyager is spectacular. Loved the new specialty restaurants and Flowrider. The cruise was at full capacity which made MyTime dining a bit tricky to get bookings, but the quality of food was wonderful. Cabins look beautiful after refurb and crew were always friendly (despite the
guests who felt entitled to complain whenever something wasn't 100% perfect). Our kids loved every minute. Looking forward to another cruise!
I did my 12th cruise (2nd with Royal Caribbean) in Feb 2016 on a 7 night Sth Pacific cruise. I found the ship good but way too big and too many passengers to cope with everything. Lunchtime in the cafe was not good having to walk around for 10 mins to find a spare table and eating time in cafe was
not long enough for all 3 meals....it should be open for longer to cater for that amount of people. The safe in our room was very annoying as 1 number would not press properly. The My Time Dining option is a joke as you cannot go at the time you specify as they say they are fully booked even when you ring 20mins after the booking times open. The food & the crew were great. This time we only got 3 towel animals over 7 nights, the last cruise we got a new towel animal every night. We had photos taken on Formal night but they "got lost"...Photo staff did a search for them but we were told the flash must not have been working...what the - its a digital camera....was not happy with that excuse. The crew in the dining areas were fantastic in ensuring that everyone used the hand sanitizer which was really good to see.
A belated review but as we were unaware we could do this....here we go.
My family, along with 35 others in our group toured Fiji and New Zealand in Feb of 2015.
The ship itself is appointed very well, the entertainment was fantastic and our room was comfortable........but that where the good bits end.
The service on this large ship was near non existent. We sat the 8pm dining option. We will never book a dining time again. We ordered our meals,
No drinks waiter on hand and the meals came out really late. Now this could be excused if this was a one off, but this was for the first 5 nights.
The third night, we waited so long for a drinks waiter, I actually left the dining room, climber 3 flights of stairs, bought 3 drinks from the sports bar,
Took the elevator down 3 flights, returned to my table and issued the drinks. Only then did a drinks waiter appears some 5 minutes after I returned.
The meals served were all wrong, cold and not enjoyable one bit. We mentioned this to our head waiter once again who begged for another opportunity.
We took the bait and returned the next night. We did get a drinks waiter this time but after wating some 25 minutes for a drink we found out they delivered our drinks to the wrong table.
Our meals were late again and when we received them, they were wrong and cold again. We didnâ€™t even pick up our cutlery this time, we just got up and left for the windjammer.
They were apologetic and promised my wife and I a very nice surprise to be delivered to our cabin.
We hope some one enjoyed what ever it was because we didnâ€™t see anything. We did send Royal Caribbean an email when we returned but obviously we just didnâ€™t
Matter because we did not receive a reply. Now my wife and I are not ones to complain but this particular trip will be remember for all the wrong reasons.
First time on this refurbished ship. They had added more staterooms/cabins on 'Voyager of the Seas' but not the amenities. Therefore, we stood around queuing a lot of the time & there were only 2 places to get a cappacino on board. Decided that we would prefer a smaller ship like the 'Radiance of
the Seas' that we had been on previously. Overall, we had a lovely time.
After being on numerous cruises, more than 10, it is obvious that the food on Voyager of the sea is a long way off what is acceptable. The food tasted bland and it was very, very repetitive both in the buffet restaurant, Windjammer, as well in the main dining room, Sapphire.
Activities on board were also very basic and probably planned for a person who had never cruised before. However there were a couple of good things about the ship that in fairness must also be noted and they are namely that the layout of the Sapphire was extremely well done with superb furnishings plus the ice skating was also world class.
Now back to the not so good parts. Walking down the main promenade was similar to walking down the main street of a large shopping mall where the shops were way out of the price range of most customers. We were on a cruise around Asia and yet there was no sunscreen in any of the shops plus as there were over seven hundred children on board you would have thought that the shops would sell lollies or chips or anything else that a young child may have been interested in. Whilst on the subject of children I find it hard to understand why a 1.00 pm curfew time is appropriate and as such as the kids got tired they became unruly.
There is also a good reason, although I do not know it, why the outdoor movie screen was very much under used and the movies on it were certainly lacking in appeal to most adults. It appears to me that Royal Caribbean organise cruises with the intent of doing them as cheap as possible which probably accounted for the reason why there were very few staff walking around taking drink orders. If they decide to have a multi cultural staff, which should be applauded, they must also utilize people who can be understood when they make an announcement.
There was a great variety of food but under temperature is not enjoyable and is a health risk. Many people believe they do not carry germs so fail to sanitizer their hands and do not observe common hygiene rules such as using tongs and utensils - fingers are not allowed! Staff are frustrated with
requests but cannot enforce the situation. Children's behaviour in all areas needs monitoring - a football has no place in the dining room or theatre, to dribble a football on the floor on any ship is dangerous! A child passed me in the windjammer using his ball, passing me meal in hand and along side me was a young mother baby in pouch also carrying her dinner, it's accidents that can be avoided if staff and parents respect where they are - very inappropriate and unnecessary risk, leave the ball home!!!!!
Cabin staff fabulous "Made" could have been more helpful. Main dining room staff very eager to please. Everyone did their best but at time their hands were tied and there are always limitations. This is our second R C cruise, last year my case bit the dust on embarking, the staff tried to fix it as it was ok when deposited in the luggage area. On examination it was irrepairable so it was replaced immediately. This cruise my husbands case met the same fait - a smashed retractable handle but on disembarkation, a form was filled out on the spot and we were left with dragging the case around Tokyo. More care needs to be taken with luggage, we take care of our belongings, the case itself is fine but with an inability to use the wheels it is to heavy to carry. Shame it's didn't happen like before "getting on" I am still going through the red tape of claiming and have been home nearly two weeks!
Voyager of the Seas 12 days of xmas 2015:
On the first day of xmas RC brought to me a single crummy Christmas tree.
On the second day of xmas RC brought to me two dollar popcorn and a crummy xmas tree.
On the third day of xmas RC brought to me 3 kms of people a-queuing, $2 popcorn and a crummy xmas tree.
On the fourth day of xmas RC brought to me 4th time ignored by drinks waiters, 3km queues, $2 popcorn and a crummy xmas tree
On the fifth day of xmas RC brought to me $5 ginger bread houses, 4+ times ignored by drinks waiters, 3 km queues, $2 popcorn and a crummy xmas tree
On the sixth day of xmas RC brought to me 6 â€“ (2 X 3) xmas sweets, $5 ginger bread houses 4++ times ignored by drinks waiters, 3 km queues, $2 popcorn and a crummy xmas tree
On the 7th day of xmas RC brought to me 75% price hikes, 4+++ times ignored by drinks waiter, 3km queues, $2 popcorn and a crummy xmas tree.
On the 8th day of xmas RC brought to me humiliating 8 pm dining, 75% price hikes, 4x2 times ignored by drinks waiter, 3km queues, $2 popcorn and a crummy xmas tree.
On the 9th day of xmas RC brought to me $9000 credit card debt, humiliating 8 pm dining, 75% price hikes, 4x2+1 times ignored by drinks waiter, 3km queues, $2 popcorn and a crummy xmas tree.
On the 10th day of xmas RC brought to me 10am missed Santa.....no present for you, $9000 credit card debt, humiliating 8 pm dining, 75% price hikes, 4x2+2 times ignored by drinks waiter, 3km queues, $2 popcorn and a crummy xmas tree.
On the 11th day of xmas RC brought to me an empty glass and tap, 10am too late for Santa, $9000 credit card debt, humiliating 8 pm dining, 75% price hikes, 4x2+3 times ignored by drinks waiter, 3km queues, $2 popcorn and a crummy xmas tree.
On the 12th day of Xmas RC brought to me bar-hum-bug, bar-hum-bug-bar-hum-bug bar-hum-bug-bar-hum-bug-bar-hum-bug-bar-hum-bug-bar-hum-bug-bar-hum-bug-bar-hum-bug- bar-hum-bug-bar-hum-bug...and the rest!
The worst most penny pinching xmas cruise ever!
This was our first cruise so were not really sure what to expect. The check in process was great, we were on the ship within 20 minutes of arriving at the port in Sydney.
The Good: the wait staff in the main dining room and our Stateroom attendant were awesome. The shows each night in the theatre were great, a good variety of shows. The Cruise Director, Chris Brown is hilarious and there were lots of different activities each day. The gym and pool/spa areas are excellent.
The Bad: the time it took to leave the ship each day in New Zealand. I completely understand that passengers with Shore Tours need to leave first and I don't have an issue with that, but it still took over 2 hours to get off the ship. When you only have limited time in a place you really want to be able to spend as much time as possible off shore.
well we have just gotten off the Royal Caribbean - Voyager of the Seas from NZ and all i can say is WOW.. if you have kids and are looking to cruise then this is the ship for you.. it has everything from ice skating, putt putt, rock climbing wall, flow rider and the Dreamswork's parades and meet and
greets.. lots of spa's for the kids/family to enjoy.. the kids were happy and entertained.
At 1,020 feet long and with 15 decks, the Voyager Of The Seas has enough room to comfortably fit 3,114 passengers and 1,176 crew members. When she was first launched in 1999, this was the biggest cruise ship in the world. Since then, she has undergone a massive refit in 2014.
Accommodation options include the affordable and elegant interior rooms - some of which include virtual ocean views - as well as standard cabins with ocean views, staterooms with balconies and the top-of-the-range suites.
There are plenty of options for families to stay together, and there are 26 staterooms designed with lower sinks, wider doors and other features for wheelchair accessibility.
A pioneer in cruise entertainment, the Voyager Of The Seas was the first to introduce an on-board ice skating rink and rock climbing wall. It also has a jogging track, a mini-golf course, a basketball court and a FlowRider surf simulator.
There are special options for the kids including meet and greets with DreamWorks characters, teen lounge areas, a disco, and a youth program. For the adults, there are shops, Broadway-style shows in the Main Theatre, the Vitality Spa and an adults-only Solarium retreat.
Everyone can enjoy the pools, hot tubs and yoga and tai chi lessons.
Complimentary meals are served for breakfast, lunch and dinner in the richly appointed Main Dining Room, and there are more to be found at various cafes and eateries about the ship.
There is also a grill, an Italian restaurant, Japanese cuisine and more casual dining options available.