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Welcome to our Customer Support Centre

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The prices calculated on our website are the same that we quote over the phone or via email enquiry. Generally they are the lowest you will find anywhere. If you have been unable to find what you are looking for on our website and wish to get a quote, please enter the following details below:
Cruiseline or Ship Name (if you have chosen one):
Destination or Cruise Name (if you have a particular cruise in mind):
Travel Date (please be as specific as possible):
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1300 13 41 26

Please note that all calls are directed to one central contact centre. Our office hours are:
6:30am - 8pm (AEST) - Mon - Thu
6:30am - 6pm (AEST) - Fri
9am - 5pm - Sat & Sun (AEST)

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Meet our cruise specialists


Ryan General Manager

Favourite ship: Pacific Princess
Favourite destination: Mazatlan, Mexico
Best cruise tip: Your cabin steward is the most important crew member on the cruise. Look after them, and they will help make your cruise a very memorable experience.

I was employed as the District Sales Manager for Carnival Australia, based in NZ, before setting up Cruises Online, now Cruise Republic, (the owners of this website) in 2008. I am passionate about cruising and have enjoyed many voyages to and around destinations such as Alaska, Mexico, South Pacific and New Zealand. I have cruised on Pacific Dawn, Pacific Jewel, Pacific Pearl, Pacific Sun, Pacific Star, Sun Princess, Golden Princess, Pacific Princess, Royal Princess, Celebrity Solstice, Celebrity Silhouette, Voyager of the Seas, Carnival Spirit and Carnival Pride.


Kirsty Australia Manager

Favourite ship: Celebrity Solstice
Favourite destination: Croatia & Turkey
Best cruise tip: Check out which ports are famous for what souvenir so you don't purchase everything at the first port of call. Leave plenty of room in read more...

I have worked in travel since 2003 after living abroad in New York, Calgary and London. I took 5 months off in 2009 to travel around Africa, Spain, Turkey and Croatia. Cruising is an awesome way to travel and I love seeing the growth as more and more Australians & Kiwis get to experience the wonder of "unpacking once" and not lifting a finger for the whole holiday!


Sarah New Zealand Manager

Favourite ship: Queen Mary 2
Favourite destination: Los Angeles and Las Vegas
Best cruise tip: Although cruising is a cashless society it is always a good idea to take some small amounts of local currencies to make purchases when you are ashore.

I love cruising! It is a great way to see the world and make new friends. I have travelled to Western, Southern and Eastern Caribbean, the Mediterranean, South Pacific, New Zealand and Mexico. All of them have been fantastic trips. I enjoy being able to unpack once, being surrounded by friendly staff from all over the world and being able to see several destinations in one trip.


Verity Team Leader

Favourite ship: Radiance of the Seas
Favourite destination: New York City
Best cruise tip: If possible, fly in the day before the cruise departs to extend your holiday and avoid any potential flight delays/traffic that may cause any necessary stress on embarkation day.

I've been working in the travel industry for nearly 4 years now and I am thoroughly enjoying it! I love selling cruising in particular as I believe it is such a fantastic and stress-free way to travel. I have been lucky enough to cruise on ships such as Pacific Jewel, Pacific Aria, Diamond Princess, Radiance of the Seas and Queen Victoria and I have had such an enjoyable experience each time and really love what cruising has to offer!


Anthony Assistant Team Leader

Favourite ship: Golden Princess
Favourite destination: China
Best cruise tip: Stay on board when you can. If you visit a port which you may not necessarily need to see, use this day to explore the many facilities read more...

My family and I have been cruising for as long as I can remember. One of my earliest memories in life is throwing streamers off the side of a cruise ship as we sail away from port. The transition from leisure cruising to selling cruise was a very natural process. Prior to joining the travel industry, I cruised just about every other year. I have now been selling travel for about 7 years. In my experience, cruising is absolutely the best way to travel.


Alexandrea Cruise Specialist

Favourite ship: Queen Mary 2
Favourite destination: Greece
Best cruise tip: Make sure to book early if you're wanting to take the family away over the school holidays you don't want to miss out and the ships fill up fast!

I made the move to the cruising industry after completing my studies in Travel & Tourism. I always loved the idea of Cruising as you get to see so many different places and only have to unpack once! I have travelled throughout New Zealand, Australia and the beautiful South Pacific Islands.


Amanda Cruise Specialist

Favourite destination: Greece
Best cruise tip: Take advantage of all the shows and activities whilst onboard.

I have been working on and with boats, yachts and ships for the past 5 years. I love working in the travel industry and have been fortunate enough to be able to visit some amazing places. Cruising is a great way to travel as you only have to unpack once, whilst visiting a variety of beautiful destinations.


Amy Cruise Specialist

Favourite ship: Explorer of the Seas
Favourite destination: Cambodia
Best cruise tip: If you plan on spending any down time in your room away from the cruising social scene, book a balcony cabin and take in the ocean views!

I love travel and have been working within the tourism industry for the past 5 years! Cruising is a great way to travel if you have never been overseas, have a family and children to occupy or even if you're just looking to relax and only unpack once. There are so many great ships there really is something for everyone!

Amy Mc

Amy Mc Cruise Specialist

Favourite ship: Crown Princess
Favourite destination: Venice
Best cruise tip: Get to know the crew onboard your ship especially the Bar Staff. They are the people who know all the best places to visit in the read more...

I love to travel and have been lucky enough to see most of the world during 12 years working for Princess Cruises as Food and Beverage Manager. I have a passion for cruising and believe its the best way to go on holiday as you only need to unpack once and you can do as much or as little as you like with your time onboard.

Cam S

Cam S Cruise Specialist

Favourite ship: Pacific Dawn
Favourite destination: Barcelona
Best cruise tip: Ensure you pack a power board. Some cabins provide limited power outlets and if you need to charge several devices it can be very annoying if you don't have enough points

I have been working in the travel industry for almost 4 years. I have been able to travel and experience some amazing things. I have been lucky enough to move to Victoria from NSW in the past couple of years and move forward in my career. I have sailed through many places such as South Pacific, Fiji and Queensland and NSW coast.


Cameron Cruise Specialist

Favourite ship: Diamond Princess & Voyager of the Seas
Favourite destination: New York & Germany
Best cruise tip: Pre-book Drinks Packages and Shore Tours when possible to make the most of your enjoyment onboard.

I've been involved in the travel industry since 2010, after catching the travel bug while I was overseas in Europe I decided this was the industry I was most passionate about and wanted to focus on. After doing a lot of cruises for my customers I decided this was an area I wanted to focus on as I think it's a great way to travel and see a number of different destinations and cultures in one trip and with only having to unpack just ONCE! In my travels I have been to USA, England, Majority of Europe, Doha, Thailand, Hong Kong, Macau, and Fiji.


Danni Cruise Specialist

Favourite ship: Celebrity Solstice
Favourite destination: Italy and Croatia
Best cruise tip: As there are so many cruise lines to choose from be sure to have a chat with your cruise specialist to find the most suitable ship to match the holiday experience you desire

New to the travel industry I have always had a driving passion to travel and explore the many destinations our world has to offer. In the past 5 years I have had the pleasure of traveling through out Europe and Asia and realised working in travel is the only place to be. I love talking to people and helping them make their dream holiday come true. What better way to see the sights and relax than on a cruise full of wonderful facilities and fabulous staff that will take care of your every need.


Felicia Cruise Specialist

Favourite ship: Ovation of the seas
Favourite destination: Alaska
Best cruise tip: If your travelling for a special occasion, always remember to let the cruise line know, so they can make your experience extra special

I love to Travel, and what better way to travel then on a cruise! I am new to the cruise industry but have worked in the travel industry around 3 years and am loving it.Cruising is such a stress free way to travel and great value for money.


Hayley Groups Consultant

Favourite ship: Radiance of the Seas
Favourite destination: Alaska
Best cruise tip: Check what currency and power points are used on the ships. They can vary from cruise line to cruise line.

I have been working in the travel industry for 2 years now after spending many years in Hospitality I decided it was time for a change and I have not looked back since. I worked in corporate travel before deciding to pursue something a bit more relaxed. I have travelled to many exciting destinations including Alaska, Vancouver, Singapore and Seattle. On every trip I do I manage to fit a cruise in, they are such a great way to see some different places that may not necessarily be on your list. I am happy to be combining my career and my passion.


Jason Cruise Specialist

Favourite ship: Celebrity Solstice
Favourite destination: Anything with a beach!
Best cruise tip: If you are worried about getting sea-sick, take some sea sickness medication at least two prior to getting on board to help your body adjust.

Have been in travel for 10+ years now having worked with Airlines, Hotels and other travel agents, so can offer all round advice. Found my calling with Cruises when I realised the value that it included and the fun times to be had. Packing and unpacking once is just the way I like to travel and is a great feature of cruising. I've been to a total of 27 countries including most of Europe, India and the Middle East


Michelina Cruise Specialist

Favourite ship: Silversea Silver Shadow
Favourite destination: Bali
Best cruise tip: Take a lanyard and cross body bag to keep your hands free.

I started in travel just over four years ago, and just recently joined the Cruise Republic family. I have had the travel bug for many years and have consequently been fortunate enough to travel to many exciting destinations. I believe cruising allows you the freedom to experience a hassle free holiday which appeals to multi generational travellers.


Narelle Cruise Specialist

Favourite ship: Voyager Of The Seas
Favourite destination: New Zealand
Best cruise tip: Get children to check out the kids clubs at the start of the cruise so they can make friends early before "clicks" are formed.

I have been in the travel industry for over 10 years. My passion is cruising, and I have been a cruise specialist for over 6 years. I have a large family, so I specialise in family cruises. Cruising is the most cost effective way of having a family holiday that suits all ages and tastes,and with the cost of food and most activities included, it is very easy to plan and travel to different destinations. Cruising is also great for multi generation travel as well, so travelling with extended family is easy and a great way to be together.


Nicole Cruise Specialist

Favourite ship: Carnival Vista
Favourite destination: USA
Best cruise tip: Try a different restaurant every night, there's something for everyone on board!

I love cruising! My passion for travel started when I was young, and cruising in particular when I boarded my first cruise last year. It was such a fantastic experience to be part of the amazing service on board, the excellent entertainment, delicious food and beautiful destinations! I would love to help you plan your next holiday, so you too can experience the wonderful world of cruising!


Shaun Cruise Specialist

Favourite ship: Ovation of the Seas
Favourite destination: North America
Best cruise tip: Pre-book drinks packages in advance and fly into the departure location the day before

I have been in the travel industry for the majority of my working life working, working in many different aspects of travel. I have always had a soft spot for cruises as they are such a hassle free holidays with something for everyone. I am also a keen traveler myself, having lived in Canada and the USA, plus visiting may other locations around the world. I look forward to helping you with your cruise holiday.


Jesika Junior Cruise Consultant

Favourite ship: Azamara Quest
Favourite destination: Dubrovnik, Croatia
Best cruise tip: You are not limited to one of each appetizer, entree and dessert in the main dining room. You can order two entrees or three desserts read more...

I have been in the travel industry for the last 6 years, recently taking off two months to travel around the UK and Europe! I think this is a great industry to be involved in, everyday is different as every destination. I think cruising is a great way to see the world - one check in, one hotel room and many different sights to see with something special out there for everyone


Libby Junior Cruise Consultant

Favourite ship: Queen Elizabeth
Favourite destination: New York City
Best cruise tip: Remember to pack sunscreen for when you are reading your book in the sun on the ship deck!

I am new to the travel industry after four years of working and travelling in France. I have visited 23 countries with my most intrepid trip being riding camels in the Moroccan Desert. I am excited about working with cruising as you can visit several countries in one trip without the hassle and long wait times of airports!


Bonnie Junior Cruise Consultant

Favourite ship: Oasis of the Seas.
Favourite destination: Germany
Best cruise tip: If you wish to explore the destination your cruise is departing from, it is a good idea to arrive there a couple days earlier to explore.

I am new to the Travel Industry after completing my studies in Tourism. I have always loved travelling and learning about different cultures. I have travelled around Europe, America, New Zealand, Singapore and around Australia. Cruising is a great way to see many cities around the world – it is perfect for those who enjoy a relaxing holiday and for those who like to be on the go.