• Passengers booked
    220000+

Privacy Policy

We are committed to protecting and respecting your privacy and not using your personal information for anything you have not agreed to. We take a proactive approach to security and privacy, and work to international standards and protocols.

This Privacy Policy discloses our privacy practices, including the following:

  • What information we collect
  • What cookies are
  • What our cookies are and what they do
  • Disclosure of your information
  • Reviewing or changing your personal information
  • How to accept/reject/delete cookies (opt in)
  • Security of Transactions
  • Changes to our Privacy Policy
  • Who we are

What information we collect

To complete your booking we need your personal details including your address, phone number and credit card number. In order to process the booking, we may in some instances pass all or some of this information onto the provider of the product or service which will include but may not be limited to the cruise line. This is done through a password protected and encrypted secure booking page.

We collect the personal information we need to make a booking including:

Name -so we can address you

Age - Cruise fares can differ by age

Telephone number and email - to contact you on

Credit Card information - to charge you for your cruise holiday

What are Cookies?

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.
Source: Wikipedia

What our Cookies are and what they do:

Disclosure of your Information:

To complete your booking we need your personal details including your name, address, email address, phone number and credit card number. In order to process the booking, we may in some instances pass all or some of this information on to our cruise line partners. It is done so through a password protected and encrypted secure site in a login environment.

We will not sell or rent any personally identifiable information about you to a third party. We may however, be forced to disclose information to the government or law enforcement in connection with any investigations or legalities.

Reviewing or changing your personal information:

At any time you are able to access your personal information and review or change it. If you need to change it contact us immediately on the contact number for your country listed here.

How to accept/ reject / delete cookies:

All recent versions of popular browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain, cookies. Users can also set their browser to prompt them each time a cookie is offered. Accepting cookies is when you have your browser setup to accept cookies, which means you "opt-in" to have your information recorded by the website, on your browser. We assume consent when you visit our site with having the accept cookies enabled. You can turn off cookies so that websites won't record the information at all. Every browser is different, but each has the ability to delete cookies if you wish, in the settings section.

No harmful consequences of our cookies:

Cookies are generally safe and not harmful to your computer or personal safety. Cookies can only be read by our website and contain the information that you provide. Cookies aren't a virus, malware or spyware that can harm you in anyway. They are there to help us serve you better.

Cookies used on the site

Cookie Name Purpose
sessionkey This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of it you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.
ExtFilterV2 Used to store the parameters of the filter used on the search results page. This cookie is destroyed each time you close your browser.
last_search Cookie is used to store the information of the last search performed on the site. It stores the last used search parameters which are auto populated when reopening the site for user convenience. This cookie is valid for 3 days and it's destroyed after it expires.
CurPage Used to anonymously test different design ideas for the site (known as 'A-B testing'), with the value indicating which version of the site is currently running as test. This cookie is destroyed each time you close your browser.

Cookies user on the secure booking page

Cookie Name Purpose
VIEWLABEL Used to identify the viewer of the page. Viewer can be a customer or a back-office user. The cookie is destroyed each time you close your browser.
IMBookingModifier Used to identify the back-office user which views the page. The cookie is destroyed each time you close your browser.
SessionID This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of it you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.
Last The cookie is used to store the time of the last action on the booking page. This enables us to see if the user visiting session is still active. If the time of the last action is idle for a while, the booking session expires automatically. The cookie is destroyed each time you close your browser.
Start The cookie is used to store the time you first arrived to the booking page. This enables us to hold availability of a product for a certain time, giving the user enough time to comfortably complete the booking process. The cookie is destroyed each time you close your browser.
log This cookie is used to store error messages during your booking session. The log enables us to fix any potential problems that you might have that are specific for your browser settings. The cookie is destroyed each time you close your browser.
LASTSEEN Used to store the time of your last visit to the booking page withing the same browser session. The cookie is destroyed each time you close your browser.
ZSESSID This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of it you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.

Third Party Cookies set for visitors used by Google Analytics

Cookie Name Purpose
_utmb
_utmc
The Google Analytics tracking for ga.js uses two cookies to establish a session.
__utma Each unique browser that visits a page on our website is provided with a unique ID via the __utma cookie. In this way, subsequent visits to our website via the same browser are recorded as belonging to the same (unique) visitor.
__utmz When visitors reach our site via a search engine result, a direct link, or an ad that links to your page, Google Analytics stores the type of referral information in a cookie. This helps us understand the return on our marketing expenditure.
___utmv This allows us to define our own segments for reporting on data accrued on our website.
___utmx This helps determine the most effective design for our site.

Security of Transactions:

Our secure booking server uses 128 bit encryption which ensures the highest levels of security. This is shown by the padlock in the closed position at the base of your browser screen. Any information, including credit card details, that you enter and submit on this page will be encrypted and securely transmitted. When you transaction is complete your information is stored in an encrypted state.

All information transmitted on the booking page is done using SSL (Secure Sockets Layer). SSL uses a cryptographic system that uses two keys to encrypt data, which are a public key, and a private or secret key known only to the recipient of the message.

Privacy Policy

This is our current privacy policy outlining our personal information management practices. It replaces any other privacy policy by us to date. We may change this policy at any time.

Company Information

This website is owned and operated by Cruise Republic. Register office: 10 Regent Street, Prahran, Victoria, 3181, Victoria Business Licensing Authority License Number - 32868, Travel Compensation Fund - (Federal Government) License Number - 9689

Thank you for booking with us.