We cruised from Singapore to Fremantle on this ship. The crew were amazing so friendly & helpful. We did not eat in main dining room but loved Windjammer. The staff in here were incredible. The pool area is lovely with the live band & movies has everything you need. We did not find drinks too
expensive & did not bother with drinks packages. Our 3 year loved the kids club & the staff in there. I went to the dsy spa twice one time was incredible & really worth it but second time I was really annoyed with the worker. I declared a condition i have & she kept telling my dr doesn't know how to treat my condition & some "herbal" drugs she was selling onboard would clear it. I asked where you can buy them but they aren't available in or allowed to be sent to Australia. She was very persistent & ruin my dayspa experience. Did not go back after this.
Our only main complaints are RCI themselves assured us the kids pool & play area is still on board when is definitely is not & assured me there is free wifi for email only which there is not!! This is a very large ship but you don't notice this when onboard. Would definitely go on board again. Was a great family holiday & look forward to doing it again!
All in All a great time fantastic Ship with great food and service. We had a Balcony State room and this was well worth it the views we had thru out the trip were amazing. Price was a bargain
The ship had 3500 guests on board but at no time whilst on the ship did we feel crowded the only time this was apparent was disembarking at port stops. This was the first time Explorer has sailed in Australian waters so the crew needed to adapt quickly in particular their selections of Beer and Wine which they did on our first stop in Adelaide.
Highlights- Great Food, Great Crew, Plenty of activities, Docking in Sydney between the Harbour Bridge and the Opera House.
Low Points - Boarding in Freo was a mess, Internet Access
Things to be aware of -
Ship only deals in U.S currency so be aware when making purchase of exchange rate.
Despite promises by RC that Internet is available in cabins you do need to chase the hot spots and it is expensive.
Be aware of Drink Packages on a long Cruise it may not be of such great value as you pay per person per day.
We will defenitley be cruising again with RC
The service on this cruise was very poor 4 phone calls to separate beds, i requested Single beds. .... drink was delivered after dessert arrived order was taken before meal order was taken , it took over 20 minutes to line up for drinks on deck. When disembarking was told i had pay my bill by cash
even though i lined up on the first day and gave my credit card twice so i had to line up for 30 to sort out final bill . The service guy was so rude . I was so up set . Boat was clean and decor is lovely but i will never sail again . The food was good but again we waited one hour before breakfast was served in dinning room
We had a very good time ,the weather was bad ,but we always had something to do ,it was our second cruise with Royal Caribbean ,with two different cruiser ,but they were both as good as each other ,I wish royal Caribbean ,will make Fremantle a departure port ,we no doubt ,living in Perth ,we will
cruise with them a lot more ,each time we cruise with them we only had satisfaction ,The cabin crew ,were always ready to help ,so good ,it was the same for the dining room ,we always had our table ready for the time we wanted ,the service was excellent ,it was never to much trouble for the crew to help us At the main desk there was a Mexican woman she was so nice ,she explain everything so well you had the feeling she was waiting to help you.on the last cruise ,because of the rough weather my husband was sea sick ,we were at our surprise supply with sea sickness tablets ! it is hard to believe you can be taken care of so nicely ,so entirely ,everything is so well organise ,you do not have to think but enjoy your self I will recommend Royal Caribbean ,and I will cruise with them again ,and again
Royal Caribbean cruise ships are awesome, the staff, friendly with a smile. The food amazing, so much variety. The entertainment packed with so much talent, very entertaining. Over all top class cruise. Great staff and crew.
This cruise was a combined NYE and honeymoon for our 1st wedding anniversary. Our first time cruising and we couldn't have chosen a better ship to go on. Everyone of the crew went out of their way to make our trip a memorable one.
There was so much to do everyday day with activities to meet every persons taste. From bingo to board games, to sitting relaxing in the library with a good book.
Even when the weather was not the best there was still plenty to keep you busy.
The adults only pool and spa area is a great way to get away from it all and relax.
The kids are well taken care of too and m and dad can relax knowing that the kids are in excellent hands.
All the crew are very good and will go out of their way to make you feel at home no matter what the requirements.
The spa and beauty parlour onboard is to die for and a massage is the way to go after a day of sightseeing at one of the many ports of call.
We were so impressed that we booked our next cruise while onboard. Bring the next one can't wait.
Thank you Royal Caribbean
Cruising on the explorer of the seas was a great experience. Having cruised several times previously I had expectations for this ship and it did not fail to meet any of those expectations. Even though the cruise we were on had about 300 people catch a noro virus (Gastro) which isn't rare on a ship,
and had a list of 10 degrees to which the bars all smashed, the staff were amazing. They cleaned absolutely everything from doorknobs every few hours to having extra sanitisation in the buffet. Everything was spotless clean, the staff were all very friendly and professional about it, then they were very cooperative to with the scared passengers during the listing. I found that it was a very professional level of staff which made it feel safe throughout the whole cruise. I've cruised with other companies which on the cruise a noro virus outbreak occurred though I found that none coped quite as professionally as Royal Caribbean international. The entertainment was amazing, lots of shows at all times and the night production shows were flawless, the only thing I didn't like about the night shows were that, because I cruised on the Rhapsody and Radiance in the same year, that they hired the same guest acts onto the ships. Otherwise everything was absolutely amazing. The food was great, staff were very helpful and friendly, and Te ship had an amazing layout.
We have cruised to New Zealand before and chose this cruise due to it going to Picton, Napier and Wellington. Wasn't much at Picton but Napier was a highlight. Loved the specialty restaurants on board but also had the best service in the main dining room from our wait staff. Has one of the new
cabins on deck 12 and can highly recommend, close to pool, bars and lifts. Will look at doing another very soon. The cruise director was so good as were his staff. The adrenaline juckies were satisfied with the flow rider rock climbing and ice skating. Actually won a quiz. Travelled with first time cruisers and when they get home and start looking at the next cruise you know what a great time they had.
Wow. What a beautiful ship. We are from New Zealand and as we only get p&o Pacific pearl which thankfully will be retired early next year by leaving from Australia you get better ships. is dearer but you pay for what you get. Loved this ship. Wonderful for family's or couples. Would go again in a
heart beat. only thing was in American dollars for on board spending so that made things dearer and felt drinks were quite dare as exchange rate and 15% tip added to each drink. So if big drinker buy package as tips included in price. However if not do not buy as you wont get your moneys worth.
Such a beautiful ship and food was just fantastic. Room service food is free and wonderful. Will free except midnight till 5am in the morning then its $5. Great menu.
In-house movies are a rip off $11.99 per movie. TV channels were the worst I have had on a cruise before. So Cons were drinks dare and movies and to many repeats on tv. Pro's are staff, they are fantastic. Shows and entertainment also fab. Food to dye for food has so many choices. Kids club fantastic you will have to drag your children out of there. Hint Worth giving them some cash in an envelope as a extra tip like I did.