First time cruising with P&O. Staff were very friendly and accommodating. Entertainment was great and varied to suit all kinds of people. The Pacific Eden is a smaller ship but had everything you needed. I enjoyed the adrenaline (The Edge) activities that they had to offer on board to kill some
extra time. However, on a longer cruise I feel you would be bored towards the end of the cruise. Some more fun activities to engage you around the ship on sea days would be good. Food was outstanding. Plenty of choice and the specialty restaurants were very nice with the Italian and Asian restaurants at no extra cost (You just had to book, get in early or miss out) I enjoyed the ship, staff and facilities and visiting Papua New Guinea and the Solomon Islands and have already booked my next cruise back there. :)
I have given only 3 stars for the cabin because of the size. It was too small, even for two. Granted it was an interior but two smallish people couldn't get dressed/undressed at the same time. The bed was soooo comfy and everything was spotless though. Even the balcony and oceanview are very small
compared to other cruise lines we have been on. Probably OK for a short cruise but 29 nights a bit much. The food was the best we have had. The selection was not as vast as other lines but everything we ate was delicious. Thank you Rene for your attention and hard work to make us happy.
Cruise on the inaugural cruise to Australia on Ovation of the Seas from Fremantle to Sydney.
Most disappointing of nearly 20 cruises with Royal Caribbean, Princess Cruises, Holland America Line, P & O International. Ordinary food, long queues, poor service, lack entertainment and passengers participation not to mention limited activities or demonstrations.
Was worried that my Radiance cruise was just as disappointing.
FORTUNATELY, Radiance WOW me a lot more than the Ovation.
Movies daily. Variety of activities. Food Great. Staff Friendly. Plenty of Entertainment. Passenger Competitions and lots more.
10 of us; family and friends enjoyed the cruise.
Ship however is dated and need to be refurbished soon or a newer ship Down-under.
Thank you Radiance and Crew for restoring my Faith in Royal Caribbean.
Ovation needs to learn from other Royal Ships cruising Australia waters like the Legend, Rhapsody, Radiance, Voyager and Explorer, all of which I had sailed on except the Explorer.
Cruising in Australia is booming and to increase passenger shares needed with latest fleet to complement Great service.
From the rude staff at check in, through to the sub standard quality of the food (note that dinners in the restaurant were 3 courses, not 4 and serving sizes were so small) this truly was a very disapppointing experience. It was hard to get the attention of staff in any of the bars/lounges to order
a drink. Full priced cocktails were actually mocktails with no evidence of alcohol. The buffet menu didn't change each day and the standard of the food was very poor. For example the scrambled eggs were not made from real eggs! The bacon was like leather. There was one type of toast offered at breakfast - no bagels or croissants which you would expect for the price paid. I was charged mandatory gratuity for spa services. Entertainment was well below the standard I have experienced on other cruises. And to top it all off I was told I would need to use a wheelchair for health & safety reasons (I walk with a cane & do not use a wheelchair). I was aghast! I am arranging a cruise for family members next year and will not book with P&O again. Their advertising for this cruise was entirely misleading.
My husband and myself had a great time again. staff is just amazing could have a little bit more entertainment on ship as this time could not stop at all ports.as I'm a smoker there could be some more places were we could smoke as it was raining most of the time a little bit more cover would be
The Explorer is a very nice ship and the crew were very very good, but, I thought this was an Australian based cruise as this ship was based in Australia for entire summer season. It wasn't until got on board that we discovered that everything on board was in US dollars plus 18% gratuities so this
made our original good value cruise very expensive. WARNING- if you get upgraded to a promenade cabin don't take it unless you are a late party goer. The band was right outside our bay window up to midnight and the noisy afterlife kept going til very late (or early)The crew were very understanding and we were eventually given a different cabin on deck 2 away from the partying. This cruise, being in late February, I thought would not have many kids on it but alas, there was quite many and a lot of them unsupervised. Will be sticking Princess in future as they charge Australian dollars on board and while the food on Explorer was ok I find the Princess to be just that little bit better
This was our 8th cruise with Princess and the 3rd time on the Dawn. The poor old Dawn was getting old & weary. It's ending it's time with Princess in May and coming back after a refit to P&O as the Pacific Explorer. We still enjoyed the cruise. We have cruised on Dawn (3), Sea (1), Sun (1) and
Diamond (3), with the Diamond being our favourite so far. We're going on a 75 night cruise around the Pacific Rim in May on the Golden Princess and really looking forward to that. We did a 10 night cruise on Royal Caribbean's Explorer Of The Seas in Feb. although we did enjoy it We're glad to be going back to Princess for our next cruise.
For our first group booking cruise we had a great holiday!
The quad oceanview cabin was clean, pretty spacious & was really quite peaceful.
The kids club wasn't what our almost 10yr old kids were into but the Egde package was the best money spent!
The food was great but it was a shame it stopped at 9pm :(
We are planning another cruise very soon.
Big group of friends in our 20s went with Princess Cruises to NZ end of 2016. We had a lot of fun and thought the cruise was value for money, loved the stops and the food and staff were amazing. However I just want to point out that it is important to look into the average age bracket of the cruise
lines you go with as a staff member told us we brought the average age down to 73 on a 2,000 people boat! It was still very fun but it is important to check the ages so more things are catered to your ages.