We had a super trip for 12 nights. Our 15 year old son had a great time on board in the kids group and will do again. The service was amazing great staff and they remembered our names .
This was our first tome and want be the last time. Will go on a bigger ship next time and to a warmer place.
The rooms where small but very clean the staff where fantastic and very friendly .
The food was fantastic love the water front restrant and the pantry was good. All the food was lovely and feel a good selection for all people.
Loved the pool and the sun chairs just feel the towels where a little short on the days the people went onto islands as we prefered to stay on board and relax.
Even though we had ruff weather the last two nights the Captain kept us informed and made us all feel safe ! We had 10 meter swells which where pretty nasty but the staff carried on in a proffessional manner and aloud us to carry on enjoying our holiday with out fear.
We would highly recomend P&O to anyone as we loved our trip. And look forward to another cruise.
this wa our first cruise and many people on the cruise said it wasn't as good as other companies, however, I'm a firm believer that you get what you pay for and this was a cheaper cruise.
the rooms were spacious, as were the bathrooms and the staff friendly and helpful.
the food was variable. The pantry was the easiest place to eat with young children, dragon lady had very small portions, angelos had a better atmosphere and some really good dishes and salt had big portions so don't fill up on the bread. the water front was another thing altogether, slow service, cold food when it arrived and a long queue to get in. There wasn't much choice for vegetarians to honest.
the entertainment was good but i felt that more shows would have been better as you only saw one a night which was on 3 times. in the evening there should be music in all the lounges as they only seem to have live music on, mind they played only one cd in the main pool area for 10 days which drove us crazy.
the adults pool is a lovely idea but there was a tiny bit of shade so it was impossible to be there for long, only 3-4 seating areas were under the shade making this pool a big waste of space, a shade sail on port days would not have gone amiss.
shore tours were ridiculously expensive, there was no money change on the boat making our shore days much harder. tenders were used on 4 out of the 5 days meaning that we did not get off at bali and wasted 3 hrs queueing to get onto a tender on other days.
overall i think that a few improvements would make this cruise 10 times better, shade at the adults pool, more information prior to going e.g. NO MONEY EXCHANGE ON THE SHIP, its ramadan and not much will be open including banks, organisation of the tenders which were hot, smelly and slow.
i found indonesia hard to be tourist in. do your research before hand if you aren't doing shore tours. it was possible to get little boat tenders from lombok to nicer islands none from probollingo. if you were lucky you got a good taxi driver at probollingo to the volcano which was a great day apparently! if you were like us you got ripped off by a taxi driver to a restaurant where they got a kick back and did not get anywhere that you wanted to go!
Once underway the cruise was great, helpful staff, good food and drink , shore visits were entertaining to say the least , last port we could not disembark due to weather issue's, all in all very relaxing . The embarkation was bit of a joke , we had to complete a form confirming we were in good
health , no signs of flu or viruses, only to be checked in by a P&O agent who was absolutely sick as a dog , we had a heap of forms to complete , our travel companions found their's were already filled in for them ??. Our cabin seemed to have an issue with the air conditioning , but on discussion with other cruisers , seems that the boat had an issue with air con , cabin temperature was around 26 deg cel we guessed. We spent three days in Singapore at the conclusion of the cruise , on leaving I was detained at immigration for 40 minutes or so as they had no record of me leaving Singapore on the cruise. I was questioned at length , finally released to continue on once immigration had sighted my partners passport , all very entertaining in hindsight. I will cruise again !!!!
Overall we had a great time on the Pacific Eden in South East Asia. Embarkation was a bit complicated with all the forms to be filled in and security checks however I understand it is not easy processing 1500 people in a limited time. Our balcony cabin was very comfortable and the cabin staff were
well above average, in fact brilliant. We had all our meals in the Pantry as we enjoyed the casual atmosphere and the huge selection of food available enabling us to try many new foods and tastes. The food and beverage staff were excellent and very friendly which made you feel you were an important guest. Down side was that the Air Con seemed to be struggling in the intense heat especially in our cabin. The entertainment was not as good as other cruises we have been on, especially the big production shows that seemed to be overly loud and lacking depth of story. We did however enjoy the Impressionist, Maggie, and the Liverpudlian comedian.
The bar entertainers were great. Enjoyed the Trivia and Cooking Show. Tried some dance classes with not much success. Tripped over my feet! Shore trips all good but not spectacular but OK and guides were good. Disembarkation was quick and orderly.
We cancelled a trip to Europe following the trouble in Paris so needed to find an alternative. So I got on the net, not really caring exactly where we would go, rather that the price was right. We decided on a cruise on the Pacific Eden going up the coast of Queensland. We were pleased with what
we got - after all, $100 a day is pretty reasonable. Despite the media beatup on the gastro-intestinal outbreak on board (don't think I have been on board a ship where there wasn't at least a couple of cases) it was a very good trip. There are a few issues with the update to the previous HAL ship but nothing major. The only thing that really annoyed me was to be directed to be out of the cabin by 6am. Bit like we got your money, you've had your holiday, now get off. The entertainment from the ships company in the showroom was amongst the best I have seen before. As I said in my title, you get what you pay for so the general activities are basic, at the best, but do appeal to a lot of people. We were more than happy to spend our time reading and chatting to others.
This is my first cruise on the Pacific Eden on an inside cabin. I read a few negative reviews and news report regarding outbreak of norovirus in December 2015. I kept an open mind and washed my hands often. I enjoyed my experience. The staff were on the whole friendly and helpful and our room was
serviced in good time. Unfortunately, the ventilation was below par on deck 8 where all the bars were. It was very warm on the last night of the cruise and the pianist was drowning in his own sweat. The bar staff were very helpful and friendly in general. The food was edible in "the pantry" and not bad at the "Waterfront".
The cocktails were reasonably priced compared to what I have seen in some Sydney establishments (starting from $11 up to $16). I enjoyed the live show "the velvet rope" and the over 18 pool area was quiet and relaxing. The tender to Moreton Island happened within the time frame specified. There was a bit of a wait, but it was well within my tolerance level. The disembarkation process was very easy as we were self assisted. We were fortunate to walk out of our room, then on to the ramp. It was very good value for money and a good compromise between price and quality.
Enjoyed a four day taster cruise from Sydney to Moreton Island and return. All checkin arrangements were handled very efficiently by P and O at the terminal. Cabin arrangements were good. Staff excellent in every area of the ship. Enjoyed the food options provided and also utilized the Luke Mangan
restaurant which was exceptional.
Most Entertainment was appropriate and professionally handled. Did not enjoy the comedy act on the last night. Even though the comedian warned the audience his act might offend I thought it was the aspect most like 'club entertainment' of the trip. Not a good advert for P and O to support this act, in my opinion.
The day at Moreton Island was well organized with all who chose to spend the day reporting positively on their experiences. The return trip to Sydney was pleasant and relaxing. Of course the sail into Sydney was spectacular!!
The disembarkation arrangements for us were smooth and the transfer to Central Station appreciated. I thought the stand outs were the staff throughout the ship, food, room, lounges. Unfortunately I think the swimming pools were too small to cater for the large number of people who wanted to swim given the warm weather we experienced. Overall an enjoyable cruise.
As first time cruising wasn't to sure what to expect after reading mixed reviews of the boat we went on...
After the first day I really couldn't fault much at all.. Not having anything to compare it to I was just going off the reviews I had read...
In my mind the reviews I had read must of been of people that were just way to super fussy and just expect so much....
Our was nice , clean when we got in there and the cabin staff were so friendly and always there if we needed something..
While doing shopping the staff were very helpful ( but who wouldn't be when your spending money) .
Food was always hot , fresh and plenty of it
Yes it did feel like it was a little limited towards the end...
But other then that couldn't say much bad about it at all...
Plenty of bars never far at all if you needed a drink...
The shows that we watched were great ...
Over all the boat did show its age in certain areas but to me that's something that I would expect from a ship that spends its days a sea...
Like everything it's only as good as you make it.
But was very happy and we'll return...
this cruise was a return to cruising after many years for both my wife and I and we chose this cruise for 2 main reasons destination Kangaroo Island and it was only a short cruise,well it worked we discovered we still like cruising and loved Kangaroo Island and it is a great way to travel even when
we struck some decent swell in Southern Ocean the food was good and plentiful cabin comfortable drinks prices reasonable crew very helpful shows on board good all of them musicals magic and comedy could have been more of the magic show.The other entertainment in various bars was varied and so was the quality which is always going to be subjective but I thought country band poor and too much jazz a bit more popular style would have been better,our other ports visited Eden and Portland were worth while with good attractions and welcoming people and we enjoyed them very much of course there is always somethings to criticise but there was not many mainly quality of coffee and some foods hotness and if you wanted ice cream you had to pay costly if providing for children but over all we enjoyed the trip and will cruise again for a longer period.
I am so glad I went. The food was impressive and sitting enjoying the view was so relaxing. I went to many shows, they were great though the comedy shows I found crass and walked out. I was quite apprehensive about getting off and on the ship and being taken by boat to the Islands but though I am
not very steady on my feet (I won't say how old I am!) I managed it quite well. The pool accessible to all was choc-a-block with little kids as it was early Feb, but the adults only pool was scarcely used by guests. I liked being able to go for a walk around the ship and 2 round trips was a 1km walk, not bad for an old girl!
There were interesting things to buy in the Islands and beautiful bracelets at the Isle of Pines-they only cost $16. The duty free shops were very expensive and I rather give my money to the islanders who live in such basic conditions. They really need the tourism trade to survive so I was glad to support them. Hopefully after all the luxury and opulence of the ship we can share a little of what we have with them.