First time on P&O and very disappointed. Previously travelled Princess & love it. First cruise for Pacific Aria with the 5 Ships Spectacular was great but Pacific Aria was not so spectacular. The Pantry & new way of dining was not good, bring back the buffet !!! Having to go to 3 seperate areas to
get bacon, eggs & toast was wrong. In the new dining you get one tray for 1 particular type of food so you cant have a choice of different foods on your plate otherwise you end up with about 5 trays or plates. Service in one bar for a coffee was absolutely disgusting. After waiting 15mins for a coffee I was told they dont have that coffee, shouldnt I have been told this when I placed the order, not 15mins later waiting for it!! Heard from several ppl on the cruise that this was the first cruise for a lot of the crew so that would explain for a lot of the things that went wrong but I think we should have been told if that was the case. Also could not use internet because they lost the keyboards for all 6 terminals !!!
For a cruise ship that had so much hype made about it "very disappointed" is un understatement. This ship has just joined P&O and supposed to have been revamped!!!! Cabin was dirty complete with a broken window, drawers not closing, dirty carpet, old tv, and food left in fridge. Embarkation was a
joke but that was only the start of the weekend from hell. Boat drill made to stand on the deck in blazing sun for an hour. Crew were very disorganised in all aspects. As for the "new" dining experience at "the pantry" it was worse than a cheap cafeteria. Line up in one queue for eggs and bacon then one to the next queue for toast the next queue for juice, by the time you finish everything is cold, then try to find a seat that you are not having condensation dripping on you or your food. Lunch and dinner was the same every day and night for three days. Restaurant is worse after waiting ages to be seated serving sizes are so small with no side salads or vegetables that you leave hungry and then go to the pantry for food. Entertainment was ok. Bar staff far and few between. Then disembarkation was so unorganised with no one knowing what was happening with no announcements made.
Being The Aria's first trip the ship was no where ready, the renovations were not completed and the ship had not been cleaned properly (IE: new carpet had not been vacuumed and still had fluff balls all over it). Public areas were not cleaned and re-stocked very often, and had lots of plumbing
problems throughout the ship, causing a huge inconvenience . The staff seemed very confused as to what they should be doing, causing delays in service. We paid for a quad room but found that the fourth bed was a lounge made up, and did not have a mattress only sheets over the cushions, this was extremely uncomfortable for a adult. The pantry was a great idea but the food was found not to be very fresh at times and of poor quality (IE: dried out eggs). Thoroughly enjoyed the wine cellar, very informative and excellent service. Overall our group managed to have a good time together and make the most of it, but we were all very disappointed in the trip and was glad it was only a short one. We have all been on P&O before and as a general consensus from our group we feel that we would not go with P&O again.
Cruise no 16 in 4 years. What a disaster right from embarkation. Left to wait in the heat for hours while the air conditioned termlnal sat vacant. Then 1500 passengers lined up like cattle to go aboard. No excuse, this company has been cruising for years they should have known the ship was not ready
to take passengers. Elderly people with no fridge in room for medication, shower over deep bath and NO toilet brush. AT the waterfront restaurant no table cloths and one had to queue up and get a buzzer, real class ??? and then the meals were not up to standard and waiters in some cases down right rude, what has happened. It seemed like everything was arranged for the convenience of the crew and the passengers were just a nuisance. we have been on other P & O ships and were completely happy with everything, sorry this time not happy with anything. Our daughter runs a caravan park and over the last few years we have given P & O thousands of dollars worth of good publicity I am sorry but that is going to stop, from now on we will be advising people not to consider going P & O.
Where to start? Cruise A550 Vanuatu Explorer on December 7th 2015 aboard the Pacific Aria was the best cruise we have been on. This was our 6th cruise and we have rated it the best yet. From the moment we booked with Cruisesalefinder to the moment we disembarked from the boat was totally awesome.
The staff at Cruisesalefinder looked after us with an upgrade on the same deck (we were on deck 5 and I think we will stay on that deck from now on when we can). It was an inside cabin but it was dark, quiet and very roomy. The cabins were spotless, all the staff from the cabin stewards to the wait staff looked after all of us extremely well. There was so much choice of food everyday that it was hard to know where to go for your meals. Every bit of food we had was excellent. The price we paid was 1/3 of the price of the original cruise so it was indeed the best value for money we have every had. We have already booked our next cruise with cruisesalefinder for May 2016 and we are counting down already. We will never book directly with the cruise line again. Thank you cruisesalefinder for being there for us all the way.
Having read some mixed reviews on the Pacific Aria I wasn't sure what to expect so I kept an open mind. Thank goodness I did.
I had a balcony cabin which was clean, tidy and comfortable. The cabin stewards were very efficient and friendly. I was travelling on my own and it was lovely to be able to relax on my private balcony with a cool glass of wine. There were thunderstorms on a couple of evenings and the lightening looked amazing as there were no city lights to brighten the sky.
My bathroom had a spa bath which was quite small but fortunately I am small also so it was fun to try it out.
The Pantry concept worked very well. The food was always fresh and tasty and there was almost no waiting for your selection.
The Waterfront Restaurant was beautifully presented and the food was lovely there also. As you couldn't book a table there, sometimes you had a bit of a wait to get in. However, if you didn't want to wait you could always just go to the Pantry.
I didn't go to any of the speciality restaurants but I spoke with some who did and they all had good things to say about them.
I enjoyed the entertainment and did a couple of special activities which kept me occupied.
I guess everyone has a different experience but for me, it was a very enjoyable time and would I do it again? Definitely.
I do not appreciate being the test dummy for an international cruising company to help them sort out their inadequacies and failings as a service provider. We changed rooms 5 times in 7 days as they could not get the toilets working. The entire deck 9 port side had similar problems which were not
resolved at anytime during the cruise. The final straw came when the toilets actually began to overflow and spill into the cabins.
The Aria is an old ship with a very dubious refurbishment. On the surface things seemed okay but very little worked properly, the food was mediocre and the less said about the entertainment the better. A very expensive but thoroughly unpleasant experience which will never be repeated.
As the ship had only had its relaunch voyage a month earlier very few of the systems worked properly and the crew, although lovely in themselves, gave the impression that they were continually 'fighting fires' and trying to rectify issues as they went along. Everyday presented new and interesting ways to ruin your holiday however the great consistency was the failing toilets. It was always an exciting time at 3am, having to get dressed to use the public toilets and then playing the lottery of whether the public ones would flush. A very poor performance from P&O in this case. I think the high point was when we sat down to dinner with another couple who said ' we are having an awful time with the cabins but there is one poor couple who have changes rooms half a dozen times' They were quite surprised that the couple they were taking about was us almost as much as I was surprised about our new found celebrity status as the nomads of Aria, maybe David Attenborough could make a documentary about our travels from cabin to cabin. With this I am therefore sure I am not the only person delivering a negative review.
We had a great time on the Pacific Aria in December 2015. It was our second cruise and it was the ships first voyage to the South Pacific under the P&O banner.
We loved the new pantry concept and the large adults only deck area! (We spent much of our time here). The renovations in all the public areas were done wonderfully. It will be fantastic if all of the cabins can be updated like all of the common areas too.
Although the ship still had some bugs to iron out it was an amazing time away from the hussle and bustle of life.
I highly recommend cruising for a holiday. We got to have plenty of time relaxing and being away from the busyness of life - phones were turned off and put away. Then at each port we were able to see and explore some of the most beautiful places you could ever encounter. Add to this all of the activities and entertainment onboard the ship, and you're in for a pretty fantastic holiday.
No matter what sort of holiday you are after (relaxing or busy as a bee) you can find it on a cruising holiday.
If you ask us, it's the way to go!!!
The Pacific Aria is truly delightful ship. So much different to what one has been used to with P&O's (Australia) other ships.The Aria has so many lounges where one can go,whether you want to sit quietly by yourself and have a good read or a chat with your love one or with friends there is bound to
be. Place to be found.The main pool area is really lovely especially when the can close the roof of the pool when the weather turns bad.In the Pantry the main thing their is that they serve you which is excellent this stops cross contamination of food, this wis first introduced on the Pacific Jewel of which I first experienced back in 2015.
We went to Angelo's,Italian restaurant ,it wes just so nice and enjoyable that we booked in again. However it took another couple of days to get a booking, for it was so popular.Once again the Dragon Lady,Asian restaurant,just beautiful decorated inside and the food well what more can I say, other than it was just delicious!!!! And the chocolate cake (70 o/o) was to die for, truly it was the best chocolate cake that I have ever have. The Waterfront Restaurant needs little shake up two hours at a table for two is ridiculous and even at a table for four we waited one and three quarter hours not good enough. The ports tha we visited were just amazing especially champagne bay which is the Jewel in the Crown.the beach is pure white,the people are friendly and helpful. The snorkelling is just wonderful,for the fish are abundant and the corals are just beautiful especially when you swim around the point.Many a lobster was cooked on the beach for unrealistic prices like $10.00 to $50.00Just imagine how much you would pay at home $80.00 and more.Port Vila just does not change it is always hot,and we had two days there, I wished that we had two day at champagne bay.Mystery Island is such a lovely island great for swimming, snorkelling etc.we had great day there.The Isle of Pines is truly a beautiful place with the hugh pines growing on the island.the water is just as cllear as on all of the other South Pacific Islands.We were well received by all,with open arms,bythe local communities.Our last por of cal noumea well we have lost count how many times that we have been here! I started coming here in 1975 so I have seen so changes in the city,. Once it was a city of Red now it it a clean city .
Date Arrive Time Port Depart Time
14 June 2016 Brisbane 14:00
15 June 2016 At Sea
16 June 2016 At Sea
17 June 2016 09:00 Luganville, vanuatu
18 June 2016 Luganville, vanuatu 17:00
19 June 2016 08:00 Pentecost 17:00
20 June 2016 08:00 Vila, vanuatu 17:00
21 June 2016 08:00 Mystery Island, vanuatu 17:00
22 June 2016 08:00 Isle Of Pinuues, New Caledonia 17:00
23 June 2016 At Sea
24 June 2016 At Sea y
25 June 2016 06:00 Brisbane
o open arms.
We went on the January 2016 cruise to Vanuatu to try out the refurbished Aria.
The new king size beds are heavenly and it is rare for no one to complain about the beds but that is the way it was :) The food was a very good variety to satisfy the fussiest of eaters especially the kids who were often seen enjoying their freedom of choosing their own picky requests :)
The staff were great as usual and always happy to please hwn and where they could.
There were a few maintenance issues on the ship with doors not properly opening or closing in the public eating areas, there was a leak coming in on the Portside near one of the eatery stalls that was there prior to our cruise there as well even though there had been no rain around so either they had a pool leak or similar but couldn`t find the cause? They sold 3 types of internet packages and unfortunately the top unlimited access meant most didn`t log out so no one could get on the internet. Entertainment was limited due to size of the audittorium size! No fridges in the cabins! Bottled water three for $15!
At just 219 metres, the Pacific Aria is a smaller ship in the P&O fleet, carrying just 1,500 passengers across nine decks. Her top speed is 20 knots and she holds about 580 crew members.
Take your pick of one of the newly refurbished rooms where you will find that all suites, penthouses and balcony rooms feature private spa baths.
You can also choose an oceanview room or an interior cabin knowing that all options have plenty of space, ensuite bathrooms and wardrobes. If you're looking for something more luxurious, consider a penthouse suite with a large balcony, separate living and dining areas and floor-to-ceiling windows.
The Pacific Aria is a foodie paradise, with meals and drinks incorporated into the entertainment on offer. An open kitchen teaches cooking classes where you will learn to prepare food, then get to taste your creations. A wine cellar takes daily tastings, teaches wine master classes and runs vintage seminars.
Relax in the cinema to see your favourite cult classic or a new release, or chill out by one of two pools on board - one of which is an adults' only area to ensure peace and quiet. There is also a library, a gym, a shopping arcade, karaoke, a health spa, a casino, and plenty of live entertainment such as comedy and cabaret.
Meals are something of a speciality on the Pacific Aria, with the pan-asian menu of Dragon Lady, the homestyle cooking at Angelo's Italian, and modern cuisine from the Waterfront Restaurant.
P&O has also created what it called the Food Revolution, where it is seeing out buffet-style meals and introducing innovative, fresh meals from The Pantry, a mix of food outlets ranging from roasts and sushi to sandwiches and sweets.